May 16, 2017

Services

At ClearSky, we put SERVICE back in Merchant Services 

Local. Dedicated to 100% Customer Satisfaction.

Service is what separates ClearSky from the competition. Offering low rates and quality products is important, and we have those covered. But it's our client-centered, hands-on and ongoing service that keeps our merchants satisfied. We truly listen to and help evaluate our clients' needs, address their questions, then work to recommend the best solutions for each business.

Once a business is accepting payments with the most effective equipment, our ongoing support, consultation and customer service is provided to all clients at no additional cost. 

From application to installation to follow-up, our detailed and hands-on approach allows you and your staff the ability to maintain focus on what’s important - running your business.

 

Some of our services include:

  • FREE ACCOUNT REVIEW – Receive a side by side comparison outlining areas to reduce processing costs and fees
  • DIRECT TO PROCESSOR – Minimize unnecessary surcharges and fees
  • POS CONSULTATION – Looking for a system and not sure where to start?  Our experts will guide you
  • HANDS-ON ACTIVATION – Personal delivery and setup of equipment
  • TRAINING & SUPPORT – In-person training for you and staff on all equipment and/or applications your business is using
  • 24/7/365 SUPPORT – Live telephone tech support & customer service is always available
  • AMEX OPT-BLUE – Lower rates, all on one statement, faster American Express funding
  • FREE ONLINE MERCHANT DASHBOARD – View, download, and print statements and detailed account activity anytime
  • FAST FUNDING – 1 to 2 day direct deposit
  • PCI ASSISTANCE – Personal SAQ assistance to make compliance simple
  • INDEMNITY PLAN – Optional coverage for consumer card compromise